Resources · Glossary

QFLab Glossary — essential finance, risk, insurance and FinTech terms

Short, citable definitions written for institutional investors, risk managers and boards operating in Angola, Portugal, Spain and Southern Africa.

ERM (Enterprise Risk Management)
Integrated process to identify, assess and treat strategic, operational, financial and regulatory risks. Reference standard: ISO 31000.
ISO 31000
International reference standard for risk management. Defines principles, framework and process applicable to any sector and organization size.
KRI (Key Risk Indicator)
Quantitative indicator that signals the evolution of a material risk (e.g. loss ratio, FX exposure, payment delays).
Risk appetite
Amount and type of risk an organization is willing to accept to achieve its objectives, formally approved by the board.
Over-insurance
Situation where insured capital exceeds the real value of the covered asset or liability — the insured pays excess premium without matching coverage gains.
Under-insurance
Inverse situation: insured capital below the asset's real value. In partial claims, insurers apply proportional rule and pay less than expected.
BODIVA
Angola Debt and Securities Exchange. Trading infrastructure for public debt, corporate debt and listed equities in Angola.
CMC
Angola Capital Markets Commission. Regulator of the Angolan capital market, asset managers, brokers and issuers.
BNA
National Bank of Angola. Central bank, banking supervisor and authority for monetary and FX policy.
ARSEG
Angolan Insurance Regulation and Supervision Agency. Regulates insurers, reinsurance, brokerage and pension funds in Angola.
AIPEX
Angolan Private Investment and Export Promotion Agency. Coordinates private-investment projects and grants associated tax benefits.
InsurTech
Application of technology (AI, data, mobile) to insurance distribution, underwriting and claims — digital policies, dynamic pricing, microinsurance.
FinTech
Companies and solutions applying technology to financial services: payments, credit, savings, investment, capital markets, insurance and compliance.
Due diligence
Structured technical, financial, legal and reputational verification of a counterparty, asset or partner before an investment or contract decision.
Go-to-market (GTM)
Structured plan to enter a market or segment, including value proposition, channels, pricing, partners, KPIs and execution roadmap.
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